Millennials – those born from 1981 to 1996 — may be the most studied generation in history. According to the Governance Studies at the Brookings Institution, Millennials will comprise more than one in three adult Americans by 2020 and 75 percent of the workforce by 2025. This generation will steadily reshape corporations and how business is conducted. Given their majority in the workforce it is important to develop training programs that will empower them to grow as employees and leaders.
As Baby Boomers and Gen Xers retire or take on different roles, more Millennials are taking on leadership roles. Although some view Millennials’ attention to screens, phones and tablets as a detriment, growing up with technology has provided this generation with a unique set of skills – but also unique challenges. More technology means less face-to-face interaction. Developing soft skills can greatly benefit Millennials as they move into leadership positions and advance in their careers.
So where do we start?
You can’t expect great results from a one-size-fits-all online program or by shoving them in a conference room with dated information and visuals. They want a personalized learning experience. Millennials are hard-working, never satisfied with the status quo and hungry for continuous learning. They are looking for innovative ideas and new content. Millennials will be fully engaged when the training presented is relevant to their career goals, allows for continuous learning as they progress, and provides opportunity for collaboration, problem solving and instant feedback.
What training do they need?
Millennials are the most connected generation in history. Most of the Millennial’s time has been spent on computers consuming large quantities of information. Therefore soft skills training that promotes interconnectivity, face- to-face communication, and develops patience and persistence will help the Millennial succeed in the workplace.
Gone are the days when training consisted of an employee handbook and three or four months of “learning the ropes” by making mistakes. A study from Gallup reveals that 87 percent of Millennials state professional growth and development is important to them. Millennials are the most energized, skilled and capable generation to enter the workforce. Train them well and they will ensure your organization has a bright future!